Before you start
Is homemade cat food safe?
Yes, when cooked as written: every recipe is formulated to follow published nutrient guidelines, and its page names which ones and shows its nutrition analysis. Talk to your vet first, especially if your cat is a kitten, a senior, pregnant or has a diagnosed condition.
Read more: First time cooking for your cat? See if it fits you · Guide 1
Which recipe is for my cat?
Match your cat's life stage, the proteins they like and the texture closest to their current food. Plan on at least two, to rotate once your cat is settled.
Are these recipes suitable for kittens?
Yes. Each recipe has a Kitten & Adult version. It is designed for kittens, and suitable for adults who share their bowl.
Read more: Pick the life stage · Guide 3
Do I need the supplements?
Yes. Measured supplements fill the gaps whole food leaves. Examples are taurine, salmon oil and a calcium source (eggshell powder or bone meal).
Read more: Why supplements matter and how to measure · Guide 4
What does it cost to make?
The supplement shelf is a one-time cost of about $100 to 150. The first supplement runs out after more than 50 batches (1x), and most last more than 200. Fresh food is the ongoing cost.
Read more: The supplement shelf · Guide 4
Can I change a recipe?
Only the water: use more or less to suit your cat. Everything else is measured, and an unlisted swap or extra changes the balance.
Read more: What you can and cannot swap · Guide 5
Cooking
Is cooking for my cat hard?
No. If you can weigh food and simmer a pot, you can do this. A 1x batch takes about 2 hours, much of it waiting.
Can I halve a recipe?
No. The recipes scale up, not down: 1x is the smallest batch. Cook 1x and freeze it in single meals, so you thaw only what you need.
Read more: Batch size · Guide 6
Can I feed it raw?
No. The current recipes are formulated for cooking: the meat is cooked through to 165°F (74°C). Raw recipes are coming soon.
What if I can't get a supplement?
Do not cook without it. The recipe's Where to source section lists a same-dose alternative under some products: use it at the same amount. If neither is sold where you live, contact us.
Read more: Where to get them · Guide 4
How do I avoid a supplement mistake?
Measure each supplement into its own cup before it goes in. If an amount looks wrong, measure it again.
Read more: Measuring small amounts · Guide 4
Feeding and storage
How much should I feed?
An average 4 kg (9 lb) adult starts at about a fifth of a 1x batch a day. An active one starts at about a quarter. Body condition makes the final call. Keep treats under a tenth of daily calories.
Read more: How much per day · Guide 7
How long does a batch last?
A 1x batch feeds an average 4 kg (9 lb) adult for about 4 to 5 days. A 5x batch lasts about 3 weeks.
Read more: How long a batch lasts · Guide 7
How do I store and serve it?
Refrigerate or freeze portions within 2 hours of the pot coming off the heat. They keep 3 days in the fridge, 3 months frozen. Thaw in the fridge, use within 2 days, and never refreeze. Warm the container in warm water, never the microwave.
Read more: Portioning and storage · Guide 7
My cat drinks less. Is that normal?
Yes: fresh food is about three-quarters water. Straining in the litter box is different: call your vet.
Read more: Vet visits · Guide 9
What if I'm traveling?
Leave frozen meals and a note: thaw in the fridge overnight, warm in water, add any salmon oil. A few days of commercial food is fine too.
Read more: Mixing with commercial food · Guide 7
Switching and picky eaters
My cat won't touch it.
Warm it, add a favorite topper, try another texture or protein, feed at set times, and slow down. If your cat eats nothing, go back to the usual food for now.
Read more: If your cat refuses · Guide 2
Loose stools or vomiting since the switch.
Hold the current step until stools firm up. If they are still loose after 2 days, or your cat vomits, slow down or pause the switch.
Read more: When to slow down or pause · Guide 2
Plans and your library
How does the subscription work?
A plan with recipe credits, Monthly or Annual, gives you credits, and each credit adds one recipe of your choice to your library. Monthly plans bring credits every month. Annual plans bring the year's credits when the year is paid, or some then and the rest month by month, as the plan card says. Your subscription renews automatically until you cancel, online, at any time. See the plans.
What is a recipe credit?
One recipe credit adds one recipe to your library. You use it on the recipe's page, and the recipe stays in your library. Using a credit cannot be undone. Unused credits roll over while your plan is active, so you never lose one by waiting for the right recipe.
When do Annual credits arrive?
On the schedule your plan card shows: all of them the day your year is paid, or some that day and the rest one each month, on the monthly anniversary of the day your year started. We email you each time a credit is ready.
Can I get more recipes than my credits cover?
Yes. Monthly and Annual subscribers can buy extra recipes one at a time at the subscriber price, up to a monthly limit. Both are shown on your plan card and on your account page. Extra recipes stay in your library like any other.
How do I cancel?
From your account page, at any time. If a Library plan could keep your recipes in full view, the dialog shows it first: choose Cancel subscription to go on, then confirm. Your subscription stays active until the end of the period you have paid for, and you are not charged again. Before that date you can change your mind with Keep my subscription.
What happens to my recipes and credits after I cancel?
Every recipe stays in your library. Exact amounts and scaling on the recipes you got through a subscription work while you have a plan, either one with credits or a Library plan; without one, those recipes are shown in basic view: the whole recipe, without Exact amounts and scaling. Recipes you bought one at a time keep every feature. Unused credits stay usable for a while after your subscription ends; your account page shows the last day to use them.
What is a Library plan?
A Library plan keeps Exact amounts and scaling switched on for every recipe you got through a subscription. It adds no new credits, and it is available once you have at least one recipe from a subscription. You can move to one from your account page; the move takes effect at the end of the period you have paid for.
Are prices before tax?
Yes. Tax is added at checkout, based on your billing address, and shown on every receipt.
Your account
Can I get a refund?
Recipes are digital products, so all sales are final once access is granted, and cancelling a subscription stops future charges without refunding a payment already made. The first payment of your first plan with recipe credits is refundable on request within 14 days, as long as no credit from it has been used and no recipe has been bought at the subscriber price. If a technical issue stops you from opening a recipe, contact us and we will restore your access. See our Refund Policy.
How do I delete my account?
Contact us and we will delete it for you. Deleting your account ends any subscription at once, with no automatic refund, and your library and unused credits go with it. If you are inside the 14 day refund window, ask for the refund first.
Do recipes update?
Yes. Recipes in your library update in place as new research is published. When we switch a product, the recipe page says what to do with the old one.
Read more: Recipe updates · Guide 9